Booking Rods on Flybe.com flight's Rip-off

**Big Bones jones the fish** · 29-05-2006, 13:29

I was very disappointed this morning when I tried to book a rod pod for carrying fishing rods onto a flybe flight to Jersey. They quoted me £15 per rod per flight which I questioned. I tried to explain that it was one item packed 8"x8" square by 6'long. They said they would open it and check the numbers of rods and charge me the total of £75 each way for my rods. I have visited Jersey at least 10 times in the last 6 years, fishing with Tony Heart on Anna II Charter boat but have never had this sort of attitude to sports equipment. This will have a big negative impact on future bookings. When you consider my party of eight anglers are putting the best part of £5000 into the local economy it leaves a bad taste in your mouth. I would accept £50 return for a rod pod but not £150. Just thought I would bring it to your attention as they are trying to get all sorts of tourists to jersey.

**Chippy** · 29-05-2006, 19:37

I had a similar situation a few years ago with Flybe and now refuse to fly with them.

I was off to Egypt for a week's underwater photography trip. I didn't mind coming up with the dosh for the excess baggage, but on the jersey to Gatwick flight they point blank refused to even allow me the extra 5kg "sports equipment" allowance that I was receiving on the Gatwick to Sharm leg of the trip. The maddening thing was the flight to gatwick was half empty.

I ended up shelling out £150 excess baggage for the 30 minute Jersey to Gatwick flight alone, but the airline on the 5 hour gatwick to sharm flight charged me sweet F.A., on both the flight there and the return!!

**jambojersey** · 29-05-2006, 21:31

There must be someone who will listen to this serious complaint about flybe, unless they are all playing Croquet with the asst/prime minister John Prescott, lets hope some one can read your complaint and get some action to resolve the situation before it goes any further seriously damaging the Islands outlook in general.

**Grant** · 31-05-2006, 13:55

Never fly with Flybe if I can help it- BA is often as cheap, and generally less hassle.

**sandstormgirl** · 31-05-2006, 18:32

Blimy o riley thats bad,
It would be worth your while to send the rod via royal mail or courier if you have an adress at the other end that could hold it for you. and it would work out way cheeper.

**caster** · 31-05-2006, 19:37

Originally Posted by sandstormgirl

Blimy o riley thats bad,
It would be worth your while to send the rod via royal mail or courier if you have an adress at the other end that could hold it for you. and it would work out way cheeper.

Now that is a sensible idea, if it is six foot then it falls within the size limits imposed by royal mail which is two metres, or 39 inches, the reason why local post offices refuse items this long is because the small vans that collect from sub post offices aren 't big enough so take it to a general P O in town, i reckon about £12 ish to jersey plus insurance. I had a six foot tube posted to me with one rod in for £3-80, royal mail inland

**sandstormgirl** · 31-05-2006, 20:08

here is the link to the royal mail website postal calculator........

http://sg.royalmail.com/portal/rm/Pr...ar=pricingcalc

**FishingGuernsey** · 31-05-2006, 20:23

Extract copied direct from FlyBe's website on the FAQ about "Can I take my fishing tackle?"

Flybe. accept the carriage of fishing equipment on a stand-by basis. Carriage will only take place if there is sufficient space available in the hold of the operating aircraft.

Restrictions apply as follows:

One tackle box / haversack / anglers basket.
One fishing rod bagged or boxed.

All tackle boxes and rod bags will be carried in the hold of the aircraft and under no circumstance may live maggots or any other form of live bait be accepted.

A charge of £15.00 is also levied for each rod carried for each sector.

Please contact the Flybe. Customer Call Centre with your known booking reference.

Please note: We shall have no liability whatsoever for damage to articles not permitted to be contained in checked Baggage, including fragile or perishable items, items having a special value, such as money, jewellery, precious metals, computers, personal electronic devices, negotiable papers, securities, or other valuables, business documents, passports and other identification documents, or samples. Please see the full Terms and Conditions as listed at www.flybe.com

It is in the passenger’s own interests to ensure that they have adequate travel insurance or insurance which specifically covers the item(s) that are carried onboard or within the aircraft hold(s).

not good, might drop them an email as the £15 per rod is stupid, rods can be packed to be no bigger in a nice tube. No other airline is like this...

**FishingGuernsey** · 01-06-2006, 11:33

Response to my email to Aurigny, our other main CI airline:

Aurigny's standard baggage allowance is calculated by weight - each
passenger is entitled to 20kgs hold baggage and 8kgs cabin baggage, free of
charge.
Excess baggage will be accepted if space permits, charged at £1 per kilo.
If any items are seriously overweight (ie a full set of golf clubs)
passengers on our inter-island routes, operated by Trislander aircraft, may
wish to consider delivering these to the departure airport on the day before
travel, for collection on arrival at their destination.
Passengers travelling with odd-shaped items (such as fishing rod cases) on
our UK flights will be requested to check these through the 'out-of-guage'
baggage facility (Directions will be given). These items will be included
in normal baggage allowance.

Bit better but need to find out more about this out-of-guage thing.

Andy

**Guern211** · 01-06-2006, 13:25

'out-of-guage' as I understand it just the oversized baggage check in. Items that won't go through the normal conveyor belt system due to size gets checked in seperately and probably get manually taken to the plane. Same things happen for push chairs etc for no additional charges (normally).