Strange!... the only niggle I had with mine is that they fill em with grease which stops the reel clicking back into gear, but a clean up sorts the problem.
They aren't as fast as some reels on the market, but can still achieve 200 yards out of the box which is more then enough for fishing.
I have also heard people moaning about the drag not locking tight enough... Mine are great and there is nout with the drag system, is 100 times better then any abu Ive ever used, inc sports mags, elites, premiums and the chrome rocket which is absolute pants BTW!
They are superb fishing reels, virtually idiot proof and super smooth.
From the box mine were a tad too slow, so I had to clean the bearings and add just a drop of red rocket fuel and usually run the mags on around 1-4 depending on how windy it is.