Hi there bridgo, sorry no one has replied to your 1st post. and welcome to the forum.the only advice i can give you is too take both side plates off and check if any thing is tight or bent like the spindle also check the bullet spacer is fully home and around the right way, on mine it will only fit one way so i assume it is the same on yours,you only need a very slight sideways play on the spool when the mag and the cap by the star drag are loosened off slightly then check too see if the spool spins freely. if you still have no joy post a new post and i am sure somebody more knowledgeably will help.