Can't help with your screen problem but as this is just out of warranty - Check the last part of your consumers rights on the page link below and have a chat with whoever sold it to you. I'm sure they will be willing to have a look at it as it has just happened. You have a receipt I assume?The screen on my plotter has decided not to light up and is just flickering !! Is it foofed? What should I do? Typically the garentee has just run out, so is it fixable. Anyone had this happen to them?
Silva are no longer the UK agents for Lowrance, you need to speak to.....I had a Lowrance FF once, problems with it and absolutely no joy in the UK.
I contacted the parent compay in the US and they were superb, told them the fault, they told me the fix. I knew this already but couldn't get their UK franchisee to supply, Simpson Lawrence at the time. Now Silva, but for how long? Ordered the part from the parent company and emailed them my story. The part arrived 5 days later by fedex. Day after I complaind over the poor service from their franchisee they offered to send the part FOC.
Just my luck but saying that wasn't looking for a free fix, out of warranty like yours, just wanted backup and had no problem with paying.
Unfortunately customer service is sadly lacking in the UK and if Silva continues with their current abismal IMHO aftersales policy I forsee them loosing their franchise on Lowrance products.
Contact the parent company, tell them what is wrong, they will help.
i had a problem with the antenna on my lowrance 3500cc plotter, thought it was out of date. went and bought a new 5200c plotter, sent the old antenerr away ourt of interest, a new one arrived yesterday.
Mick, my 5150c did exactly this last year.The screen on my plotter has decided not to light up and is just flickering !! Is it foofed? What should I do? Typically the garentee has just run out, so is it fixable. Anyone had this happen to them?