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Yup - I have had good service from Mainwarings when I bought my Aspire there, and when I bothered them about getting some Shimano Antares "silk shock" mono (one of those super-thin monos - I'll post it in the prodcut reviews, eventually) which they had to order from Shimano.

It's nice that they bothered to swap your rod before it broke (perhaps while you were fishing with it), rather than ask you to "wait and see" - there is no profit in that for them....apart from good customer relations.
 
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