World Sea Fishing Forums banner

1 - 6 of 6 Posts

·
Registered
Joined
·
347 Posts
Discussion Starter · #1 ·
just like to say penn are the best had ordered a new bit for my penn s mag at 1645 yesterday and it got here at 0949 thats what i call quick well done to penn thats why they are the best :clap3: :clap3: :clap3: :clap3:
 

·
Registered
Joined
·
1,750 Posts
glad to see one company values there customers had a problem with my daiwa reel emailed them a few times but no response so after years of buying reels off daiwa they can shove it will be turning to penn for my next reel
 

·
Registered
Joined
·
1,839 Posts
they service reels for free as well. sent 2mags and 2internationals up there, they were back 2 days later, all i had to pay for was postage!!! penn r briliant!!!
 

·
Registered
Joined
·
241 Posts
I bought a new penn surmaster 850 from ebay..........had a couple of niggles with, although nothing major.
Contacted Gary Caulfield through the site at first.....then direct.
He/penn wanted me to be 100% happy....posted the reel on Monday and had a brand new replacement at my door by the thursday morning.....threw in a spool of penn line for good measure too!!
Excellent customer service!!!!:clap3:
 

·
Registered
Joined
·
241 Posts
Check out the penn website, the address and contact info is all on it.
Somewhere up scotland.........cost me about £4.50 for special delivery
 
1 - 6 of 6 Posts
Top