just like to say penn are the best had ordered a new bit for my penn s mag at 1645 yesterday and it got here at 0949 thats what i call quick well done to penn thats why they are the best :clap3: :clap3: :clap3: :clap3:
glad to see one company values there customers had a problem with my daiwa reel emailed them a few times but no response so after years of buying reels off daiwa they can shove it will be turning to penn for my next reel
I bought a new penn surmaster 850 from ebay..........had a couple of niggles with, although nothing major.
Contacted Gary Caulfield through the site at first.....then direct.
He/penn wanted me to be 100% happy....posted the reel on Monday and had a brand new replacement at my door by the thursday morning.....threw in a spool of penn line for good measure too!!
Excellent customer service!!!!:clap3: