I have to agree.otto said:Pile of ****e!
It may be how you look after the gear depends on what you get back. I also look after my waterproofs by hosing them down in the garden after ive used them and when dry hanging them up in my garage, not folding and storing them.i have owned the titan waterproof smock for 15yrs and it is brilliant twice a year i wash it and then hang it up to dry in garage then spray it with fabsil and it has never leaked,i also own the 35ltr matchmans rucksack which is also 15yrs old and no ptoblems again wash and reproof regularly,brilliant bits of kit
When I bought my coat, it came with a detachable fleece jacket to wear inside. But the bib&brace keeps my back so warm, I only use the fleece maybe twice a year.
hmy:It seems that some are good and some are awful, as with most mass produced items, what makes a difference is how you're treated when you have a problem and I've heard many times how bad Titan's after sales service is. It varies apparently from complete indifference to downright rudeness. If you buy from a shop it's the shop's responsibility to sort the problem out with the wholesaler, not yours. Also the sale of goods act entitles you to, a refund, a repair or a replacement, your choice, depending on how long it took the fault to appear. Trading Standards should be your first port of call if you feel the retailer isn't applying the law fairly. I have been very badly treated in the past by shops but I've swotted up on consumer law and believe me, some of the biggest names in retail are the worst in complying with the sale of goods act, they know the law but they don't want to comply with it because it will cost them money and they know that most customers will give up and walk away if it's too much hassle. They also know that if they are taken to court the fine will be insignificant compared to the cost of complying with the law. They can't lose, they rip customers off to the tune of £millions a year but only get a token fine if someone takes them to court.hmy:It may be how you look after the gear depends on what you get back. I also look after my waterproofs by hosing them down in the garden after ive used them and when dry hanging them up in my garage, not folding and storing them.
If you want good reliable foul weather gear you can't beat the stuff that the commercial fishermen wear which is a PVC/cotton fabric. Buy it in a big size and wear plenty of insulating layers in winter and in summer it will hang loose and let the air circulate.thinking of investing in some new winter clothing and heard all about the titan range etc...is it that good or not i know people havethere preferences but what do you guys think